RETURN & REFUND POLICY
We offer a 14-day return policy on all items purchased through www.deadsea-product.com e-shop.
If you wish to return your items, please write a return application in free text and send it to us at email@example.com 14 days after receiving your parcel.
Purchased items must be returned immediately, but not later than within 24h after presenting your application.
Customer will receive a refund for returned items and initial delivery costs within 72h of receipt of his/her return application.
A 14-day return policy shall not apply to the following items: According to the instructions of the Consumer Protection Board, the right to return is not applicable to products that can not be returned for hygienic reasons (such as body and hands, hair care, skin cosmetics). Returnable products should be unused and packaged intact and harmless. In case of doubt, consult customer support at 3725059966; 31653742938
To order, find the items you wish to order and add them to your shopping cart. You can view the items in your shopping cart by clicking on the Cart icon on the top of our website.
Please be informed that images for certain products may be provided for illustrative purposes only. For more details, please contact our Customer Support via firstname.lastname@example.org or dial 372 5059966; 31653742938
You can change the quantity of items in your shopping cart by writing the desired number in the appropriate field. If you want to delete the item from your shopping cart, click on the cross placed on the same line with the item after the price, or click on “Empty shopping cart?“ under the shopping cart.
Before proceeding with your order, please choose a preferred delivery method. The delivery is will pay client.
To proceed with your order, please click on “Proceed to checkout“.
To confirm your order, click on “Order and Pay“. Next, a pro forma invoice will be generated and you can proceed immediately with a payment using a bank link or by making a bank transfer. An order confirmation and a copy of your invoice will be sent to your email address. You can view your orders history and invoices anytime you want under your account's my purchases section.
Your order will be shipped after receipt of payment. All Estonia and Netherlands orders placed and paid for on workdays before 12:00 PM will be delivered the 1-4 days. All other countries will be delivered the 1-14 days.
Enjoy your shopping experience in our Online Shop!